Flying in economy can be a cost-effective way to get from one destination to the next. However, on some airlines, flying economy might feel like first class.
Hong Kong-based Cathay Pacific Airways was recognized as the world’s best economy class airline thanks to high-tech seats and amazing dining, according to the Skytrax World Airline Awards. The carrier also took the top spot for having the best inflight entertainment and was ranked the third best airline overall in the world.
“These accolades underscore our unwavering commitment to delivering exceptional service and enhancing the customer experience across every part of their journey,” Ronald Lam, Cathay Pacific’s chief executive officer, said in a statementadding it was “extremely encouraging.”
On its Boeing 777-300ER aircraft, Cathay Pacific’s economy seat includes an adjustable headrest, a dedicated shelf to hold phones and other small devices at eye level for personal viewing, a personal screen from which passengers can pair their headphones and even check lavatory occupancy, and more.
Travelers are also treated to tasty inflight menus designed in partnership with Michelin-starred restaurants complete with Hong Kong’s famous egg tarts.
Cathay Pacific was followed by Qatar Airways, Singapore Airlines, ANA All Nippon Airways, and Japan Airways rounding out the top five. The highest ranked United States airline was Delta Air Lines, which came in 13th place.
In addition to being the runner up for the best economy class, Qatar Airways took the title of the world’s best airline for the ninth time.
“These accolades reaffirm our ambition not only to lead, but to redefine what exceptional service means in aviation,” Badr Mohammed Al-Meer, the CEO of the Qatar Airways Group, said in a statement. “Whether on the ground or in the air, we strive to deliver a seamless, elevated journey that anticipates the needs of our passengers and reflects the highest standards of quality, comfort, and innovation.”
The focus on increasing economy cabin comforts comes as major airlines are upgrading their aircraft to entice travelers. Earlier this year, Air New Zealand launched its newly-retrofitted Boeing 787-9 Dreamliner aircraft (including its popular Skycouch), Japan Airlines offers passengers specially-branded instant noodles, and carriers like JetBlue offer free Wi-Fi for everyone.
In addition to their regular economy offering, airlines are also introducing new or refreshed premium economy cabins. Emirates, for example, recently expanded the availability of its premium economy cabin on routes from the U.S., which boasts larger screens, wider seats, and a luxury wine collection served on board.